Last Updated: 01/12/2025

At Sampurna Restaurant, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment details (processed securely through payment partners)

b. Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate updates related to your order
  • Improve our website, services, and menu offerings
  • Send promotional messages or offers (only with your consent)
  • Maintain security and prevent fraud
  • Comply with legal or regulatory requirements

3. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve user experience
  • Remember your preferences
  • Analyze website traffic and performance

You may choose to disable cookies through your browser settings, but certain features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Delivery partners to fulfil your order
  • Payment gateway providers to process payments securely
  • Service providers who help operate our website or handle marketing (bound by confidentiality agreements)
  • Government authorities if required by law

5. Data Security

We use reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Third-Party Links

Our website may contain links to third-party websites (such as Swiggy, Zomato, or social media pages). We are not responsible for the privacy practices or content of these external sites.

7. Your Rights

You may:

  • Request access to the personal data we hold
  • Ask for corrections to inaccurate information
  • Withdraw consent for marketing communications
  • Request deletion of your data, subject to legal obligations

To exercise your rights, please contact us through our website contact us form..

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Revised policies will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through our website contact us form: