Welcome to Sampurna Restaurant. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • These Terms & Conditions apply to all online and offline services offered by Sampurna Restaurant.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Use of Website

  • You agree to use our website only for lawful purposes.
  • You must not attempt to hack, modify, or disrupt the website’s functionality.
  • All content on this site, including text, images, logos, and menus, is the property of Sampurna Restaurant and cannot be reproduced without permission.

3. Orders & Payments

  • All orders are considered confirmed once payment is successfully completed.
  • Prices listed on our website may change without notice.
  • We accept various payment modes including UPI, debit/credit cards, and mobile wallets.
  • In case of payment failure, the order will not be processed.

4. Delivery & Shipping

  • Delivery times may vary based on distance, order size, weather, and traffic conditions.
  • We are not liable for delays caused by factors beyond our control.
  • For orders placed via third-party apps (Swiggy, Zomato, etc.), their terms and conditions will apply.

5. Cancellations, Refunds & Returns

  • Orders can be cancelled only within the allowed time frame mentioned in our Refund & Returns Policy.
  • Refunds will be processed only as per the guidelines in that policy.
  • Perishable items (food and beverages) are generally not eligible for returns unless specified otherwise.

6. Allergies & Dietary Requirements

  • Customers are responsible for informing us of any allergies or dietary restrictions while placing the order.
  • While we take care, we cannot guarantee the absence of cross-contamination.

7. Accuracy of Information

  • We strive to keep all information on our website accurate and updated.
  • However, occasional errors such as pricing mistakes or item availability issues may occur.
  • We reserve the right to correct such errors and modify or cancel orders if required.

8. Reservation Policy

  • Reservations are subject to table availability.
  • We reserve the right to refuse or cancel reservations due to operational constraints.

9. Limitation of Liability

  • Sampurna Restaurant shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of the use of our services.
  • We are not responsible for losses due to incorrect information provided by customers.

10. Privacy

  • We value your privacy. Any personal information collected is handled as per our Privacy Policy and will not be shared with unauthorized third parties.

11. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of Noida, UP courts.

12. Contact Us

For queries or concerns regarding these Terms & Conditions, you can contact us through our website contact us form.